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Trados Studio 2018

How to borrow and return a borrowed network license for SDL Trados Studio 2015 or later/ SDL Passolo 2016 or later

000001607|9/21/2020 3:04 PM
  • SDL Trados Studio 2019 is the fully supported release of SDL Trados Studio. SDL continues to support Studio 2017 as the limited support release. Following the release of Studio 2019, SDL has moved Studio 2015 to an extended support period that will end on 28 February 2019, after which it will be moved to a retired state.
  • The root cause was/is an unknown issue making SDL Trados Studio look for the.dll in the wrong directory. In my particular case, the problem could be solved by copying the.dll from C:Program Files (x86)SDLSDL Trados StudioStudio15 to C:Program Files (x86)SDLSDL PassoloSDL Passolo 2018.
2018

Trados 2019

Best Practice / How To
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Trados Studio 2018
You are using SDL Trados Studio 2015 (or later) or SDL Passolo 2016 (or later) and want to borrow or return a borrowed license from the SDL License Server.
Studio2019

How to Borrow a Network License

Before you start:

To borrow a network license, you need to:

  • Be connected to the license server and using the network license.
  • Have the contacts details of the license server in your company.

To borrow a license:

  1. Connect to the license server to consume a license seat.
  2. In the Product Activation dialog box, click the Borrow a License link.
  3. Specify the number of days you want to borrow the license for.
  4. Click the Borrow License button. This moves the license from the server to your computer. You can now work with the SDL product without being connected to the license server.
NOTE:In order for the borrowing to be successful at least 1 seat needs to remain active (not borrowed) on the license server.
e.g. If you have a SDL Trados Studio Network license with 3 seats you cannot have 3 users borrowing all 3 seats in the same time. 2 of them will be able to borrow but 1 seat will needs to stay on the server. The third user will still be able to work but connected to the license server.

You can now work with the SDL application without being connected to the license server.

How to Return a Borrowed Network License

If you borrow a network license, you can return it before the borrowing period expires.

Before you start:

  • You need to be able to connect to the license server.

To return license:

  1. Display the Product Activation dialog box.
  2. On the Product Activation page, click Return.

The license will now be available for use by other users.

Do you still require help?

If this article has not solved your issue or if you require assistance, contact the SDL Support Team:

  • For customers holding a support contract:
    1. Log in to the SDL Gateway with your SDL Account.
    2. Click on the blue Log a Case button.

  • For customers without a support contract: request support via: https://gateway.sdl.com/liveagentlicensing

Trados Studio 2019 Trial

This article explains how to borrow and return a borrowed network license on a machine that will not remain directly connected to the SDL License Server.
Commuter licensing allows users to borrow a license. Users usually require a commuter license when they want to travel and need to use the SDL product offline for a certain period of time. The network user borrows a license seat for the duration of the trip and checks it back in on returning.
NOTE:
You will not be able to borrow the last license seat available on the network license. This is because connecting to the server in order to borrow a license already requires a license seat. Borrowing is not possible without an available license seat. The seat required for the connection is returned back to the license pool immediately after the server grants the borrowed license.

Online activation of a Single User License for SDL Trados Studio 2021 and older

000001381|8/11/2020 12:49 PM
Best Practice / How To
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This article explains how the Product Activation Wizard can be used to activate your Single User License for SDL Trados Studio 2021 for the first time using the Online Activation Function. The Product Activation Wizard is part of your installation and will appear when the product is first started.
*Note : This process is also available for Passolo 2018 and older

Overview:

Online activation for Single-User license

Follow these step-by-step instructions:

  1. Click Activate to start activating your license.
    1. This opens the Product Activation Wizard. Your activation code is sent in a confirmation email when you purchase Studio. If you do not have the email, you can access your license through your SDL Account on http://www.sdl.com, or by clicking the SDL Account link in the dialog:
  2. This brings you to the Licenses tab in your SDL Account
  3. Select your version of SDL Trados Studio 2021. You will see all of the available codes. Next to each license code there is additional information: NOTE: If you have an SDL Trados Studio 2021 Freelance Plus license, you can activate it twice: one initial activation and one additional activation on another machine.
    • Number of activations
    • How many licenses are in use
    • If the license has an expiry date
  4. Copy the activation code and switch back to the Product Activation Wizard:
  5. Paste the copied activation code into the Activation Code field and click Activate:
  6. The product activation Window will display the activated product

Product activation window:

Not sure if activated?

In your SDL Account you can now see your license in use:

Do you still require help?

If this article has not solved your issue or if you require assistance, contact the SDL Support Team:

  • For customers holding a support contract:
    1. Log in to the SDL Gateway with your SDL Account.
    2. Click on the blue Log a Case button.
      Note: For detailed instructions, refer to the video tutorial.
  • For customers without a support contract: request support through our Web Form for TP Licensing & Installation Issues on https://gateway.sdl.com.

Trados Studio 2019 Professional

When you first install Trados Studio 2021 and the Product Activation Wizard appears, you automatically receive a 30 day trial. This trial disappears once your license has been activated. The trial license will only appear if you have never had SDL Trados Studio 2021 before.

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